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83 total results found

User Onboarding

Here is where students and staff can learn how to sign-in, connect to the VPN, or even how to properly maintain their school devices.

DLCS Powder Mill

Software

Hardware

DLCS SRS

LibTech

Tech Requests

Sign-In Instructions

Network Printers

TestNav

Office Suite

Phones

Adobe Creative Cloud

Makerspace

Wi-Fi Connection

Users Login Error message

Amplify error message I worked on an issue with a teacher trying to access Amplify through her iPad device but getting error message when login in using Clever. I tough it was a password reset but come to find out I needed to clear the cache. Below is the st...

HELP DESK TICKETS

Information Technology (IT) tickets are an essential tool for managing and resolving technical issues within an organization. They allow for clear and organized communication between IT staff and users, helping to ensure that problems are quickly identified an...

Amplify

Users Login Error message

Amplify error message I worked on an issue with a teacher trying to access Amplify through her iPad device but getting error message when login in using Clever. I tough it was a password reset but come to find out I needed to clear the cache. Below is the st...

Clever

iPad Guides

Help Tickets

Backing Up Data

Phones

SRS Multigrade Simultaneous testing

Notes/check list to prepare for MCAS, iReady and similar multi-grade simultaneous testing.

MCAS
iReady

General Overview & Tips

Office Suite

Word

Office Suite

Teams

Office Suite

Excel

Office Suite

OneDrive

Office Suite

OneNote

Office Suite

PowerPoint

Office Suite

Forms

Office Suite

Outlook

Office Suite

General Overview & Tips

Adobe Creative Cloud

Acrobat

Adobe Creative Cloud

Premiere

Adobe Creative Cloud

AfterEffects

Adobe Creative Cloud

Audition

Adobe Creative Cloud

Photoshop

Adobe Creative Cloud

3D Printers

Makerspace

Laser Engraver

Makerspace

3D Scanner

Makerspace

Airbrush

Makerspace

Voicemail

Phones

Signing In At School

Sign-In Instructions

1.) Turn on your computer by pressing the power button. Once your computer boots you should see this screen: 2.) Press any key or click your mouse to bring up the sign in screen: 3.) Type in your username and password and press enter. Your username will...

Signing In At Home (VPN Instructions)

Sign-In Instructions

1.) Turn on your computer by pressing the power button.  2.) Once your machine is powered on and you are on your lock screen click the Wi-Fi icon on the bottom right and select your home Wi-Fi and enter your home Wi-Fi password. 3.) Click on “sign-in optio...

How To Add District Printers

Network Printers

We at STGRSD use Ricoh Printers that are networked and can be accessed wirelessly. In order to use these printers you must first install it. In order to do so open up file explorer. It's icon looks like this: Once you're there click on the search bar and ty...

How to access: Powder Mill Office Calendar

Office Suite Outlook

In this document we'll be going over how to open the Powder Mill office calendar. All Powder Mill staff should have access to open this calendar. So, if you're having issues please reach out to Mary or Karen in the front office and they can share it with you. ...

Test Nav Student Device Check

TestNav

1.) Find the TestNav icon on your desktop and double-click to open it 2.) It takes a few seconds to load. Once it does, scroll down and in the bottom right, check that youhave version 1.12.4 (it’s circled in the second image) If you do NOT have the correct...

Office Suite Overview

Office Suite General Overview & Tips

In this document, we'll be going over each of the Microsoft Office suite products and what they individually do as well as how they interact with each other. One thing to note is that the Microsoft Suite allows users to access these programs from anywhere with...

Restoring Previous Versions of a Document

Office Suite General Overview & Tips

The online version of most Office products allows for files that are consistently updated to the cloud. If your system crashes or even if you run out of battery, Microsoft will have backed up a recent version of your document. In this page I'll show you how to...

Checking Voicemail

Phones Voicemail

Setting Up Voicemail

Phones Voicemail

Please download file and follow the direction in setting up your voicemail... VoicemailSteps.docx

Transferring Calls

Phones

Connecting to STGRSD Devices

Wi-Fi Connection

The "Devices" network is made specifically for district devices. All district devices such as laptops, desktops, and even printers should automatically connect to the STGRSD Devices wi-fi network. If your school-issued device does not connect to the Devices Wi...

Connecting to STGRSD BYOD

Wi-Fi Connection

This is the wi-fi network that is meant to be used for your personal devices. Examples of this include phones, personal laptops, or any other various wi-fi connected devices you may possess. Below are the instructions on how to connect on various different typ...

Connecting to STGRSD Guest

Wi-Fi Connection

This is our guest wi-fi network. We frequently use this for presenters, student teachers, or other guests that may need wi-fi connectivity in our district. The password for this network is generated every Monday morning, and it expires at the end of that week....

Accessing voicemail box from outside phone to retrieve messages

Phones Voicemail

Access voicemail box from outside phone to retrieve messages -              Staff can call their building main phone number i.e. 413-569-6598 for Woodland -              Enter their VM extension number (Staff same as phone ext. – Faculty has separate VM ex...

The Benefits of IT Helpdesk

HELP DESK TICKETS

These are some of the Benefits of using on IT Tickets: One of the main benefits of using IT tickets is that they provide a centralized system for tracking and documenting technical issues. This allows IT staff to easily see what issues have been reported an...

Clever Rostering Issue

Clever Powder Mill Clever

HMH Ed. One of our online learning system that contains the best of technology, content and instruction which personalized teaching and learning experience for both teachers and student. In the beginning of the school year a data sync rostering was done but wa...

Users Login Error Message

Amplify Powder Mill Amplify

Amplify error messageI worked on an issue with a teacher trying to access Amplify through her iPad device but getting error message when login in using Clever.I tough it was a password reset but come to find out I needed to clear the cache. Below is the steps ...

Using Mosyle Self Service

iPad Guides Mosyle Self Service

Purchasing for SPED iPads

iPad Guides Requesting/Purchasing Apps

The simplest way to add money for Apple School Manager is to go to our custom Apple Store and purchase VPP credits. This is the link to find our custom apple store: Apple Store for Education Institution : Find Your School  We would then log in with one of our...

Downloading Free Apps

iPad Guides Requesting/Purchasing Apps

If you'd like a free app for classroom use on your iPad, please submit a help ticket at: https://www.stgrsd.org/helpdesk There's a couple things that our district needs to keep in mind in regards to the apps and other software that we put on our district devi...