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Signing In At School
1.) Turn on your computer by pressing the power button. Once your computer boots you should see this screen: 2.) Press any key or click your mouse to bring up the sign in screen: 3.) Type in your username and password and press enter. Your username will...
Signing In At Home (VPN Instructions)
1.) Turn on your computer by pressing the power button. 2.) Once your machine is powered on and you are on your lock screen click the Wi-Fi icon on the bottom right and select your home Wi-Fi and enter your home Wi-Fi password. 3.) Click on “sign-in optio...
How To Add District Printers
We at STGRSD use Ricoh Printers that are networked and can be accessed wirelessly. In order to use these printers you must first install it. In order to do so open up file explorer. It's icon looks like this: Once you're there click on the search bar and ty...
How to access: Powder Mill Office Calendar
In this document we'll be going over how to open the Powder Mill office calendar. All Powder Mill staff should have access to open this calendar. So, if you're having issues please reach out to Mary or Karen in the front office and they can share it with you. ...
Office Suite Overview
In this document, we'll be going over each of the Microsoft Office suite products and what they individually do as well as how they interact with each other. One thing to note is that the Microsoft Suite allows users to access these programs from anywhere with...
Restoring Previous Versions of a Document
The online version of most Office products allows for files that are consistently updated to the cloud. If your system crashes or even if you run out of battery, Microsoft will have backed up a recent version of your document. In this page I'll show you how to...
Checking Voicemail
Setting Up Voicemail
Please download file and follow the direction in setting up your voicemail... VoicemailSteps.docx
Transferring Calls
Connecting to STGRSD Devices
The "Devices" network is made specifically for district devices. All district devices such as laptops, desktops, and even printers should automatically connect to the STGRSD Devices wi-fi network. If your school-issued device does not connect to the Devices Wi...
Connecting to STGRSD BYOD
This is the wi-fi network that is meant to be used for your personal devices. Examples of this include phones, personal laptops, or any other various wi-fi connected devices you may possess. Below are the instructions on how to connect on various different typ...
Connecting to STGRSD Guest
This is our guest wi-fi network. We frequently use this for presenters, student teachers, or other guests that may need wi-fi connectivity in our district. The password for this network is generated every Monday morning, and it expires at the end of that week....
Clever Rostering Issue
HMH Ed. One of our online learning system that contains the best of technology, content and instruction which personalized teaching and learning experience for both teachers and student. In the beginning of the school year a data sync rostering was done but wa...
Users Login Error Message
Amplify error messageI worked on an issue with a teacher trying to access Amplify through her iPad device but getting error message when login in using Clever.I tough it was a password reset but come to find out I needed to clear the cache. Below is the steps ...
Using Mosyle Self Service
Self Service Portal If you would like to install any of the apps directly managed by Mosyle MDM, you can use the Mosyle Manager's Self Service Portal 1. Open the Mosyle Manager app. It has an icon that looks like this: 2. Select the "Self-Service" bu...
Purchasing for SPED iPads
The simplest way to add money for Apple School Manager is to go to our custom Apple Store and purchase VPP credits. This is the link to find our custom apple store: Apple Store for Education Institution : Find Your School We would then log in with one of our...
Downloading Free Apps
If you'd like a free app for classroom use on your iPad, please submit a help ticket at: https://www.stgrsd.org/helpdesk There's a couple things that our district needs to keep in mind in regards to the apps and other software that we put on our district devi...
Purchasing for General Ed iPads
The simplest way to add money for Apple School Manager is to go to our custom Apple Store and purchase VPP credits. This is the link to find our custom apple store: Apple Store for Education Institution : Find Your School Then log in with one of our school A...
How To Create A Ticket
In order to access our ticketing system you may either go to https://stgrsd.org/helpdesk or https://it.stgrsd.org. Alternatively, you maybe also go to https://stgrsd.org and hover over the Staff menu, and then select IT Help Desk. When you go to either of t...
How To Manage Your Active Tickets
In order to access our ticketing system you may either go to https://stgrsd.org/helpdesk or https://it.stgrsd.org. Alternatively, you maybe also go to https://stgrsd.org and hover over the Staff menu, and then select IT Help Desk. When you go to either of...